Privacy Policy

Introduction

INTRODUCTION

This General Privacy Policy (“Policy”) explains how we may collect and use information that Ananta Cloud, its related corporations and/ or associated companies (“STPI“) obtains about you, and your rights in relation to that information.

Please read this Policy to understand how we will collect, use, and process your personal data and the rights you have in relation to your personal data. This Policy may be amended from time to time. Please visit this page if you want to stay up to date, as we will post any changes in our approach to data privacy here.

By providing your explicit consent and/ or by your provision of information to us, you acknowledge the terms of this Policy, and the use and disclosure of your personal data as set out in this Policy.

SCOPE OF POLICY

This Policy applies to our processing of personal data in relation to the provision of any of our products and/or services, including:

when you request information from us;
when you engage our services and/or purchase our products;
as a result of your relationship with one or more of our clients;
where you apply for a job or work placement; and
your use of our websites (including our associated sites) and online services (including our mobile apps, if any).

DEFINITION

Personal Data
‘Personal Data’ is any information which either directly or in combination with other information availed or likely to be availed by an organisation, identifies an individual. Examples of Personal Data could include names, email ids, phone numbers etc. Certain types of Personal Data known as ‘Special Categories of Personal Data or Sensitive Personal Data’ include passwords, financial details, official identifiers, medical information etc. For the purposes of this Policy, Personal Data includes Sensitive Personal Data.

HOW YOUR PERSONAL DATA IS COLLECTED

Directly:

We generally collect your personal data directly from you when you are one of our customers. When you enter a contract with us, you will be asked to provide personal data. This information is likely to include your name, address, date of birth, email address, phone number, and financial information (this is not an exhaustive list).
We may also collect personal data from you when you make transactions or otherwise interact with us, for example by contacting our customer service personnel or reporting a problem on our website. The categories and range of personal data we collect, and hold will vary from customer to customer. However, our policy is to collect only the personal data necessary for the provision of services to You.

Automatically:

When you use our online services or visit our website, we may collect the following information from you automatically:

details of visits made to our website such as the volume of traffic received, logs (including, the internet protocol (IP) address and location of the device connecting to the online services and other identifiers about the device and the nature of the visit) and the resources accessed.
We use cookies to collect certain personal data. For further information on Cookies please refer to our Cookie Policy.

PURPOSE AND USE OF PERSONAL DATA:

We may use/process your personal data in the following circumstances :

performance of a contract with you;
to comply with legal or regulatory obligations;
to provide our services including this website to You.
to provide and improved experience when you avail our services and products
to notify you about changes to the products and/or services that we offer and (where you have indicated your consent) to directly market these products and/or services to you;
research, statistical and survey purposes;
to allow you to participate in interactive features of our products and services;
as part of our efforts to keep our products and/or services safe and secure;
to analyze your credit risk (if applicable);
to handle payment and collection processes to and from customers;
for anti-money laundering, prevention of terrorist financing, and identity verification purposes:

With reference to above stated purposes the following data elements may be collected as applicable:

During Registration	During KYC	For Billing	For Support
Organisation name	Identification proof	Billing address	First name
Primary contact first name	Address proof	Country	Last name
Primary contact last name		State	Email
Primary email		City	Country code
Country code		Postal code	Contact no.
Primary contact no.		Taxation type
Company website		Taxation ID
Primary address		Credit limit
Country		Billing cycle
State		Bill Date
City		Currency
Postal Code		Billing Type

Marketing

We (and permitted third parties) may contact you for direct marketing purposes via social media, direct messages, post, telephone, email and SMS/MMS.
This marketing may relate to:

Products and services we (or permitted third parties) feel may interest you;
Information about other goods and services we offer that are similar to those that you have already used or inquired about;
Upcoming events, promotions, and new products and/or services or other opportunities as well as those of selected third parties who are contracted by STPI; and
If you no longer wish to receive marketing communications from us, you may click on the unsubscribe link on any marketing communication that you receive from us. For clarity, any telephone calls that you make to us may be recorded for training or security purposes and may be stored and used to verify your instructions to us.

WHO DO WE SHARE YOUR PERSONAL DATA WITH:

We may share your personal data with the following categories of recipients:

We may disclose your personal data:
• to regulators and law enforcement agencies (including those responsible for enforcing anti-money laundering legislations);
• in response to an inquiry from a government agency;
• to data protection regulatory authorities; and
• to other regulatory authorities with jurisdiction over our activities.

We may disclose your personal data to third party service providers who require access to such information for the purpose of providing specific services to us. These third parties will generally only be able to access your data to provide us with their services and will not be able to use it for their own purposes.

We may disclose your personal data to professional advisors (such as legal advisors and accountants) or auditors for the purpose of providing professional services to us.

In the event, we sell or buy any business assets, we may disclose your personal data to the prospective seller or buyer of such business or assets. If STPI or substantially all its assets are acquired by a third party, personal data held by us about our clients will be one of the transferred assets.

HOW WE PROTECT YOUR PERSONAL DATA

We care about protecting your information and put in place appropriate measures that are designed to prevent unauthorized access to, and misuse of, your personal data. These include measures to deal with any suspected data breach.

We do this by having in place a range of appropriate technical and organizational measures, for example, the protection of passwords using industry standard encryption, measures to preserve system security and prevent unauthorized access and back-up systems to prevent accidental or malicious loss of data.

HOW LONG WE KEEP YOUR PERSONAL DATA

We will not keep your personal data for longer than is necessary for the purposes for which we have collected it, unless we believe that the law or other regulation requires us to retain it.
In determining the appropriate retention period for different types of personal data, the amount, nature, and sensitivity of the personal data in question, as well as the potential risk of harm from unauthorized use or disclosure of that personal data, the purposes for which we need to process it.

Once we have determined that we no longer need to hold your personal data, we will delete it from our systems or render it inaccessible/unusable by Ananta Cloud/STPI or its third parties. with due regard to protection of privacy of the said personal data.

GUIDELINES FOR CHILDREN

Services provided by Ananta Cloud are intended for general public. Individuals below 18 years of age may use the services under the guidance of parent or guardian.

If you have any concerns, please contact our Privacy Officer / DPO at dpo@ananta.stpi.in

RIGHTS TO PERSONAL DATA

If you wish to access, rectify or delete your data, please contact our Privacy Officer / DPO at dpo@ananta.stpi.in. We will seek to deal with your request without undue delay, and in any event within one month/or as may be prescribed under the applicable law (subject to any extensions to which we are lawfully entitled) of receipt of your request. Please note that we may keep a record of your communications to help us resolve any issues which you raise.

You may also withdraw your consent previously provided by writing to us at dpo@ananta.stpi.in. Please note, that should you withdraw your consent, it may hamper our ability to provide services to you and may result in complete cessation of all services to You. STPI or any of its authorised third parties will not be liable for any losses suffered by You as a result of the same.

CHANGES TO THIS POLICY

We may change this Privacy Policy from time to time and reserve the right to do so any time. This Policy is effective as of _____________, was last update in _______________. Updated Policy will be provided at earliest when any changes are made. This shall be circulated either through email or by providing a prominent Policy of the change on the website.
You are advised to check the Policy periodically.