Service Name | Service Description | Type of Services | Unit of measure | Qty | OTC | HRC | MRC | Usage Based Charged |
Cloud – Assessment | A structured assessment evaluates your infrastructure, applications, data, and IT processes, along with organizational readiness across skills, governance, and culture. Workloads are analyzed for cloud suitability, and security frameworks are reviewed against compliance standards. The outcome includes a readiness score and maturity index, delivered with a detailed report and actionable roadmap.
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NA | Man Hour | NA | 5500 | NA | NA | NA |
Cloud – Assessment and Advisory | CLOUD ADVISORY service provides strategic guidance to help organizations align cloud initiatives with business goals, enhance operational readiness, and ensure sustainable success. It covers key areas like strategy, governance, talent, cost optimization, and change management, with tailored insights delivered through focused stakeholder engagements and custom recommendations as needed.
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NA | Man hour | NA | 4500 | NA | NA | NA |
Migration Assist – Cloud or Infrastructure | CLOUD or INFRASTRUCTURE MIGRATION delivers full-scope migration services covering physical, virtual, and cloud-native infrastructures.This service ensures smooth, secure, and scalable movement of compute, storage, networking, and associated resources either,From on-premises physical to virtual or virtual to virtual or data centres to hosted cloud or private cloud, or public cloud.
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NA | EA | NA | Contact Us* | NA | NA | NA |
Migration Assist – Application | Migrate your legacy applications and cloud-based applications easily with our application migration services. We provide custom application migration services to refactor, modernize, upgrade, and scale business applications effectively. We offer the best app migration services, whether on-premises to cloud, or physical to virtual or virtual to virtual or to hosted or to private or to public cloud.
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NA | EA | NA | Contact Us* | NA | NA | NA |
Migration Assist – Lift and Shift | The LIFT and SHIFT approach is about migrating your application and associated data to the cloud with minimal or no changes. Applications are effectively “lifted” from the existing environments and “shifted” to a new hosting premises, i.e. in the cloud. As such, there are often no significant changes to make in the application architecture, data flow, or authentication mechanisms. The primary considerations in a lift and shift migration are the application’s compute, storage, and network requirements that are shifted as they are.
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NA | EA | NA | Contact Us* | NA | NA | NA |
Migration Assist – Offline Data Movement with customer’s Owned Device | Secure DATA migration using the customer’s own storage devices for offline transfer.
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NA | Per TB | NA | 1200 | NA | NA | NA |
Migration Assist – Offline Data Movement with Provider Device | DATA migration using storage devices provided by the service provider (e.g., Snowball, Data Box).
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NA | Per TB | NA | 1200 | NA | NA | NA |
Migration Assist – Online Data Movement | Direct, secured, wired network transfer from the customer’s on-premises to the cloud using high-speed connectivity.This model enables real-time or scheduled data migration between customer data centres to cloud storage over wired private network secured link using IPsec VPN or encryption (e.g., Direct Connect, P2P link, or IPSec VPN).
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NA | Per TB | NA | 1500 | NA | NA | NA |
Migration Assist – Online Wireline Data Transfer with Data Mover | Cloud-based bulk data transfer using specialised data migration software (DataSync, Storage Gateway, rsync, etc.).Utilises automated data mover tools to securely and efficiently transfer data online to cloud environments. Tools handle error recovery, throttling, synchronization, and integrity checks during migration. Best suited for continuous data replication, large file transfers, and phased migrations.
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NA | Per TB | NA | 1500 | NA | NA | NA |
Migration Assist – Database Migration across Homogenous DB | HMOGENEOUS DATABASE Migration is designed for organizations transitioning databases between the source and destination are same database engines, the schema structure, data types, and database code are compatible with source and target databases (e.g., MS SQl to MS SQL, MySQL to MySQL, PostgreSQL to PostgreSQL).> Supports homogeneous and heterogeneous database migrations from Oracle, SQL Server, PostgreSQL, MySQL, MongoDB, MariaDB, and other databases. | NA | Per GB | NA | NA | 0.7068 | 516 | NA |
> Supports homogeneous and heterogeneous database migrations from Oracle, SQL Server, PostgreSQL, MySQL, MongoDB, MariaDB, and other databases. | ||||||||
Migration Assist – Database Migration across Heterogenous DB | HETROGENEOUS DATABASE Migration supports transitions between different database engines (e.g., SQL Server to PostgreSQL, Oracle to Aurora, and NoSQL to SQL migrations, etc). This involves adapting the application and database schemas to suit the new platform while preserving business logic, performance, and security standards.> Supports homogeneous and heterogeneous database migrations from Oracle, SQL Server, PostgreSQL, MySQL, MongoDB, MariaDB, and other databases. | NA | Per GB | NA | NA | 1.4795 | 1,080.00 | NA |
Migration Assist -Platform Migration | PLATFORM migration services help businesses move the complete IT infrastructure, software, applications, and data from one platform to another, often with a focus on cloud platforms. These services can involve migrating databases, content management systems (CMS), on-premise platforms, and other legacy systems.>Further, the scope is defined and mutually agreed upon by both parties and charged as per the scope. | NA | EA | NA | Contact Us* | NA | NA | NA |
Migration Assist – Data Centre Migration | DATA CENTRE migration services involve moving an organization’s existing IT systems, data, databases, applications, and processes from one data center environment to another. This can be to a new physical location, a different IT infrastructure, or even a cloud-based platform. The goal is often to improve efficiency, reduce costs, increase agility, or enhance scalability>Further, the scope is defined and mutually agreed upon by both parties and charged as per the scope. | NA | EA | NA | Contact Us* | NA | NA | NA |
Migration Assist -Software, License, and Tools | Any third-party SOFTWARE, or LICENSES, or TOOLS needed to support the delivery of the project.>This SKU enables the procurement and deployment of necessary software, licenses, tools, and utilities, ensuring complete, efficient, and accelerated service execution. | NA | EA | NA | Contact Us* | NA | NA | NA |
Cloud – Monitoring and Notifications | “ADAVANCE MONITORING and NOTIFICATIONS, consists of Custom Metrics, Detailed Monitoring Metrics, and Traces, provides visibility and proactive insights. Customers need to subscribe to specific advanced monitoring modules for their cloud resources and workloads, such as compute, storage, network, applications, and security, etc.> Basic Monitoring Metrics (Metrics sent by default to the cloud portal)> Notification service through Email, SMS, API Calls, and further classified alerts will be provided> Charged based on per workload or resource (any component that gets monitored using this service will be considered as workload )” | NA | Per Unit | NA | NA | 1.1164 | 815 | NA |
Operations and Management – PRIME | “The PRIME is tailored for enterprises running business-sensitive workloads that demand higher service commitment and responsiveness. It builds upon the foundation plan with backed by a stringent SLA guarantee, which elevates the higher performance and better experience for the customer environment.> 15% of the monthly cloud spend will be charged and applicable as per tiers agreed on overall monthly cloud spend, which is available on the CSP portal or OEM report. The applicable percentage varies with monthly spend brackets: Spends less then 1 Cr.: 15%, Spends between ₹1 Cr. and ₹5 Cr.: 12%, Spends exceeding ₹5 Cr.: 10%.>Optional value-added services and NewEdge managed service are available for an additional fee. For detailed inclusions and deliverables across each plan, please refer to the corresponding product datasheets.” | NA | EA | NA | NA | NA | As per Plan (Refer description) | NA |
Operations and Management – PRIORITY | “The PRIORITY plan is the most advanced managed service tier specifically designed for mission-critical operations, offering 24/7 multilingual support with a dedicated Technical Account Manager (TAM) who serves as a strategic advisor and single point of contact. The plan delivers stringent SLA backed by service commitments and includes quarterly operational health reviews to ensure continuous improvement, risk mitigation, and performance optimization. With a focus on deep technical engagement, compliance, and proactive support, the priority plan is intended for organizations that demand the highest operational excellence, responsiveness, and control.> 20% of the monthly cloud spend will be charged and applicable as per tiers agreed on overall monthly cloud spend, which is available on the CSP portal or OEM report. The applicable percentage varies with monthly spend brackets: Spends less then 1 Cr.: 20%, Spends between ₹1 Cr. and ₹5 Cr.: 17%, Spends exceeding ₹5 Cr.: 15%””>Optional value-added services and NewEdge managed service are available for an additional fee. For detailed inclusions and deliverables across each plan, please refer to the corresponding product datasheets.” | NA | EA | NA | NA | NA | As per Plan (Refer description) | NA |
NewEdge Services – Cloud Operations and Management | “The NewEdge Plans is built to support critical and advanced cloud services that require specialised skills, as well as the highest operational excellence, responsiveness, and control. It provides consistent, scalable, and service-specific governance for selected advanced services such as: Containers, Serverless, various DB platforms (SQL, NoSQL, Big Data), Network and Security services, AI Service, and Media services, etc.> This service can be subscribed to standalone or on top of the Prime and Priority Plan. 7% of the monthly service spend will be charged and applicable as per the overall monthly service spend, which is available on the CSP portal or OEM report. >Optional value-added services and NewEdge managed service are available for an additional fee. For detailed inclusions and deliverables across each plan, please refer to the corresponding product datasheets.” | NA | EA | NA | NA | NA | 7% of Monthly Service Consumption Value | NA |
Cloud – Optimization | CLOUD OPTIMIZATION service, powered by FinOps principles, helps organizations gain financial control, drive accountability, and maximize business value from cloud investments. By tracking and allocating costs, and optimizing capacity and usage, we blend financial insights with technical expertise to reduce cloud spend without compromising performance or agility. Optimization reviews and reporting are offered, as per the plan subscription.>This plan is available with three engagement frequencies—Quarterly, Half-Yearly, and Annually and billed monthly. Based on the selected frequency, charges are applied as a percentage of the monthly cloud spend as follows: Quarterly Engagement: 5% of monthly cloud spend , Half-Yearly Engagement: 3% of monthly cloud spend, Annual Engagement: 1% of monthly cloud spend. | NA | EA | NA | NA | NA | As per Plan (Refer description) | NA |
Cloud – Security and Compliance | “CLOUD SECURITY and COMPLIANCE Managed Service delivers continuous protection and confidence across your cloud environment. Built to meet industry standards and regulatory requirements, it proactively monitors, manages, and mitigates risks—ensuring your security posture remains strong and compliant in the face of evolving threats. Reviews and reporting are offered, as per the plan subscription.> This plan is available with three engagement frequencies—Quarterly, Half-Yearly, and Annually and billed monthly. Based on the selected frequency, charges are applied as a percentage of the monthly cloud spend as follows: Quarterly Engagement: 5% of monthly cloud spend, Half-Yearly Engagement: 3% of monthly cloud spend, Annual Engagement: 1% of monthly cloud spend” | NA | EA | NA | NA | NA | As per Plan (Refer description) | NA |
Cloud – Professional | Our seasoned experts help you unlock the full potential of the cloud through tailored services that span the entire lifecycle — from strategy and adoption to optimization and ongoing success. With deep industry insights and proven methodologies, we guide you through every phase, ensuring alignment with your goals and delivering lasting value.>Pricing is effort-based, calculated on estimated man-hours or man-days, with additional costs for tools, integrations, and any other. (AWS/Azure) | NA | EA | NA | Contact Us* | NA | NA | NA |